VCM Infotech – Refund and Return Policy

1. Returns

VCM Infotech accepts returns within 7 days from the date of purchase. To be eligible for a return, the item must be unused, in the original condition you received it, and include all original packaging.

2. Refund Policy

At VCM Infotech, customer satisfaction is our priority. However, we do not offer refunds. If a product is found to be damaged upon delivery or within the warranty period, we will gladly provide an exchange, subject to our terms and conditions. If you notice any damage, please contact us immediately to initiate the exchange process.

3. Exchanges

If you need to exchange an item, please contact VCM Infotech within 7 days of purchase. Customers are responsible for any price difference and additional shipping costs associated with the exchange.

4. Damaged or Defective Products

If you receive a product that is damaged or defective, please notify VCM Infotech immediately. We will work promptly to resolve the issue, which may involve a replacement or, in certain cases, a refund.

5. Non-Returnable Items

The following items are non-returnable and non-refundable:

• Software that has been opened or activated
• Customized or personalized items
• Items sold on clearance or marked as sale

6. Limitations

VCM Infotech reserves the right to refuse returns or refunds if the product does not meet our return conditions or if the request is made after the specified period.

7. Quantity Limitations

We may impose limitations on the quantity of products ordered. If such limitations affect your order, we will inform you promptly and work with you to find an alternative solution.

8. Product Images Disclaimer

Product images displayed on our website may vary slightly from the actual products due to differences in monitor settings, lighting, or manufacturing updates. While we strive for accuracy, minor discrepancies may occur.

9. Acceptance of Terms

By making a purchase from VCM Infotech, you agree to the terms outlined in this Refund and Return Policy.

For questions or concerns, please contact our support team at:

• Email: contact@vcminfotech.com
• Phone: +91 9330103030
• Address: Room-A2, 1st Floor, Omer Mansion, 29/A, Weston Street, 700012, Kolkata, WB.

10. Policy Updates

This Refund Policy is subject to change without prior notice. Please refer to our website for the latest version.